Privacy Policy

Last updated: February 11, 2026

FolderBridge ("we," "us," or "our"), operated by Crave Tech Inc, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cloud synchronization service.

1. Information We Collect

Account Information

When you create an account, we collect:

Email address
Display name
Password (stored securely hashed)
Authentication provider (if using Google, Apple, or Microsoft sign-in)

Cloud Storage Access

To provide our sync service, we request access to your connected cloud storage accounts:

Dropbox: Access to files and folders you select for syncing
OneDrive: Access to files and folders you select for syncing

Important: We only access the specific folders you configure for synchronization. We do not access other files in your cloud storage accounts.

Sync Metadata

To perform synchronization, we process:

File names and paths
File sizes and modification dates
File hashes (for change detection)

We do not read, analyze, or store the contents of your files.

Usage Data

We automatically collect:

Sync activity logs (success/failure, timestamps)
Error reports for troubleshooting
Feature usage statistics

Payment Information

Payments are processed by our payment provider (Paddle). We do not store your credit card details. Paddle may collect payment information as described in their privacy policy.

2. How We Use Your Information

Purpose	Legal Basis (GDPR)
Providing the sync service	Contract performance
Account management	Contract performance
Sending service notifications	Legitimate interest
Processing payments	Contract performance
Improving our service	Legitimate interest
Responding to support requests	Contract performance

3. Data Storage and Security

We implement industry-standard security measures:

All data transmitted over HTTPS/TLS encryption
OAuth tokens encrypted at rest
Passwords hashed using bcrypt
Database hosted on secure cloud infrastructure (Railway)
Regular security updates and monitoring

4. Data Sharing

We do not sell your personal information. We may share data with:

Cloud Storage Providers: To perform sync operations (Dropbox, Microsoft)
Payment Processor: To process subscriptions (Paddle)
Email Service: To send transactional emails (Resend)
Legal Requirements: If required by law or valid legal process

5. Data Retention

Account data: Retained while your account is active
Sync logs: Retained for 90 days
After account deletion: Data deleted within 30 days

6. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request deletion of your data
Portability: Receive your data in a portable format
Objection: Object to certain data processing
Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@folderbridge.com.

7. Cookies

We use essential cookies for:

Session management (keeping you logged in)
Security (CSRF protection)

We do not use tracking or advertising cookies.

8. Third-Party Links

Our service may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Children's Privacy

FolderBridge is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

10. International Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. The "Last updated" date indicates when changes were made.

12. Contact Us

For privacy-related questions or concerns:

Email: privacy@folderbridge.com
Crave Tech Inc
New Jersey, USA